Official Partners
Navigating Customer Care,
So You Can
Focus on Sales
scroll
What We Offer
Services
At Omnia Fix, we simplify customer service for eCommerce businesses. Our team handles inquiries, returns, and disputes across platforms like PayPal, Shopify, and Klarna, allowing you to focus on growth.
Born from experience in the eCommerce world, we know the impact of excellent customer service. We’re here to enhance your customer satisfaction and help your business thrive.
About Our Business
What Sets Us Apart
Email Managment
Handling customer inquiries related to products, orders, delays, and returns.
Product Performance Analytics
Gain insights on the top-performing products and refund/complaint percentages with detailed reports.
Quick Setup Solution
Effortlessly set up in just 1-3 days with our streamlined and efficient process, ensuring a seamless and prompt implementation experience.
Customer Communication
Informing customers proactively about order issues to prevent returns and enhance satisfaction.
Dispute Management
Specialized in managing and resolving Klarna, PayPal, and Shopify Disputes.
Email Managment
Handling customer inquiries related to products, orders, delays, and returns.
Customer Communication
Informing customers proactively about order issues, in all languages, to prevent returns and enhance satisfaction.
Product Performance Analytics
Gain insights on the top-performing products and refund/complaint percentages with detailed reports.
Dispute Management
Specialized in managing and resolving Klarna, PayPal, and Shopify Disputes.
What We Offer
Services
What Our Clients
Say About Us
Hear Directly from Those Who Know Us Best
Client Testimonials
"Not only have they streamlined my operations, but they've also strengthened my customer relationships, which is invaluable.
They've proven themselves to be dependable, results-driven, and committed to helping me grow."
Dennis Knijnenburg
E-com Entrepeneur
What Our Clients
Say About Us
Hear Directly from Those Who Know Us Best
Client Testimonials
"What I really appreciate with Omnia Fix, is how the customer service team not only handles customer inquiries but is also constantly working to improve overall customer satisfaction. They maintain a detailed sheet tracking issues for each product and how they were resolved, such as offering partial refunds."
Anna Peeters
E-com Entrepeneur
What Our Clients
Say About Us
Hear Directly from Those Who Know Us Best
Client Testimonials
"Since I started working with this customer service, my dispute rate has dropped significantly. I used to face high PayPal disputes, leading to extra fees and frustrating holds. Thanks to their quick and proactive approach, including direct contact with suppliers and gathering the necessary documents, these issues were resolved in no time."
Solomon Roos Polderman
Alpha Initiatives
What Our Clients
Say About Us
Hear Directly from Those Who Know Us Best
Client Testimonials
What Our Clients
Say About Us
Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.
Payton Hillman
Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.
Max Johnson
Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.
Chloe Wilson
Client Testimonials
Hear Directly from Those Who Know Us Best
"My dispute rates have significantly dropped, and my average response time has dramatically improved. Within the first week of partnering with them, it was clear that I had made the right decision. By taking a huge portion of the workload off my shoulders, Omnia Fix has given me the time and space to focus on more critical aspects of my business, leading to an increase in overall output."
Anna P.
E-com Entrepeneur
“Customer service used to be the most draining part of running my Shopify store for me, until I started working with Omnia-Fix. They’re fast, reliable, and handle customer requests with care. Since outsourcing to them, disputes have dropped significantly and my peace of mind has gone way up. Definitely recommend!"
Quincy C.
E-com Entrepeneur
“Since I started working with this customer service, my dispute rate has dropped significantly. I used to face high PayPal disputes, leading to extra fees and frustrating holds. Thanks to their quick and proactive approach, including direct contact with suppliers and gathering the necessary documents, these issues were resolved in no time."
Dennis K.
E-com Entrepeneur
